FAQ

Shipping

  • Do you offer bulk discounts?

    We sell our products wholesale, and the minimum quantity for ordering is 50 pieces. We also imprint custom logos/embossing on our products. Please contact sales@DIFRwear.com with your requirements.

Orders

  • How long does it take for the product to be shipped?

    Products are shipped from our fulfillment center in Traverse City, Michigan between 1 and 2 business days after the order is placed.

  • How do I get tracking information for my order?

    You should receive an email with tracking number(s) and links to our shipping provider once we ship your item. If you created an account at checkout you can also login to your account to access all of your order information, including tracking numbers.

  • I'm leaving on a trip soon, do you provide rush shipping?

    Yes, shipping options available at checkout.

  • I got something different than what I ordered, how do I get the right order?

    Our apologies, please send an email to orders@DIFRwear.com with details, and we'll make sure you get the right product.

Products

  • How thick is the wallet without anything in it?

    About 5mm

  • I count six card slots (4 on the right hand side, 2 on the flap), excluding the exterior compartment; are there any additional slots underneath the flap?

    No, there are no additional slots underneath the flap. The flap compartment can hold several cards along with the flap.

  • I'd like to see the product in a store, do any brick and mortar retailers carry your product?

    Yes, we have partnered with Rush Passport Inc located at 875 6th Avenue, Suite #1606, New York, N.Y. 10001. Feel free to drop in and check out our products!

  • What are the items made out of?

    Our products are made out of genuine leather (unless otherwise specified… i.e. vinyl)

  • I have a special passport with additional visa pages, will your product fit it?

    Yes, our pockets fit all US issued passports, while snug, the passport will fit.

  • Is the main pocket of the black leather wallet separated by a single partition (has two dollar-sized pockets? I cannot tell by looking at the photos on the website.

    Yes, our wallet is separated by a single partition.

  • Do your wallets have a compartment for holding coins?

    Yes, our RFID Blocking Ladies Wallet, RFID Blocking Ladies Checkbook Wallet and Nappa RFID Blocking Passport Case.

  • Where is the layer of RF shielding mentioned? Does this line the entire wallet? Same goes for the passport case?

    The layer of RF shielding is in the outermost layer of our products. It covers the entire wallet or passport case. Your RFID cards are safe as long as you close the wallet.

  • I have a new product idea (new style, different configuration) will you offer it?

    Excellent, please send us an email at sales@DIFRwear.com and we will take it into consideration for our next line.

  • Are your vinyl products vegan friendly?

    Yes

  • What testing have your products been through? How do I know they will protect me?

    In addition to our own RF attenuation testing, our products have been certified by the US government as Electromagnetically opaque sleeves (FIPS 201, GSA).

Business

  • Would difrwear consider a link exchange with my site?

    Sure, please send an email to sales@difrwear.com with details about your site (viewer demographics, hit statistics)

  • I'd like to become a distributor or reseller how do I start?

    Great! Please send an email to sales@difrwear.com one of our sales agents will get in touch ASAP.

  • I'd like to become an affiliate, how do I start?

    Please view the instructions at our online affiliate page.

  • I would like to partner with DIFRwear for a business venture, who should I reach out to?

    Please reach out to sales@difrwear.com